Diagnostic Overview
The FYR Diagnostic™
A diagnosis-first engagement designed to create clarity before operational, technical, or organizational decisions are made.
This is not a sales page. The Diagnostic exists to help leaders see clearly — even if the right outcome is to take no action.
What the Diagnostic is (and is not)
The FYR Diagnostic™ is a paid, structured analysis designed to create clarity. It is not implementation, and it is not a sales call.
- A diagnosis-first engagement focused on operational reality
- A structured analysis across people, process, tools, and decision flow
- A way to separate symptoms from root causes
- A method to reduce uncertainty before committing resources
- An objective recommendation for next steps—including no action
- Implementation work or “systems builds”
- A software pitch or tool comparison session
- Ongoing advisory or retained support
- A commitment to future work with FYR
- A consultation designed to upsell
Why this matters: most wasted spend and operational regret comes from acting before there’s clarity on what’s actually broken.
When it’s appropriate
The FYR Diagnostic™ is useful when decisions feel expensive, complexity is rising, or leaders need a clear picture before acting.
This is often the right step when…
- Growth has created operational friction or recurring bottlenecks
- Multiple tools exist, but the business still feels manual or disorganized
- Leads, follow-up, scheduling, or handoffs are inconsistent
- You’re considering a hire, a new system, or “automation” and want clarity first
- Team members are working hard, but outcomes don’t match effort
- Leadership senses misalignment but can’t pinpoint the root cause
It may not be necessary if…
- You already have a clear problem definition and an agreed plan
- You’re looking for urgent implementation without analysis
- You need basic IT support as the primary request
- The priority is purely tactical and low-risk (simple fixes)
Note: in many cases, the Diagnostic confirms what not to change. Clarity can prevent wasted spend even when no work follows.
What it produces
The FYR Diagnostic™ produces clarity, not artifacts for their own sake. Everything delivered exists to support better decisions.
You leave with
- A clear picture of how your operations actually function today
- Identified bottlenecks, risks, and points of friction
- Distinction between symptoms and root causes
- Visibility into what matters now vs. what can wait
- Shared language for discussing operational reality
You also receive
- A prioritized view of decisions in front of you
- Clarity on whether tools, hires, or systems are actually needed
- An objective recommendation for next steps
- Confirmation when no immediate action is required
Important: the value of the Diagnostic is not in volume, dashboards, or documentation— it’s in removing uncertainty before you commit time, money, or focus.
How it works (high level)
The Diagnostic follows a consistent structure so the work stays objective, scoped, and outcome-driven.
Kickoff
A structured conversation to confirm context, constraints, and the decisions in front of you.
Read-only review
We review relevant systems and operational artifacts (tools, workflows, handoffs, call logs, etc.) with minimal disruption.
Targeted interviews (when needed)
Short interviews may be used to clarify how work actually moves through the business and where friction originates.
Synthesis
We connect patterns across people, process, tools, and timing—separating symptoms from root causes.
Readout + recommendation
You receive a clear summary of what matters, what doesn’t, and what (if anything) should happen next.
Scope stays intentional: the Diagnostic is designed to reduce uncertainty—not expand into implementation work.
Time, scope, and cost
The FYR Diagnostic™ is a paid engagement with a clearly defined scope. This keeps the work objective, focused, and useful.
Time
Diagnostics are typically completed within a defined window after kickoff. Timing is set up front so expectations remain clear on both sides.
Scope
Scope is intentionally constrained. The Diagnostic focuses on understanding how work flows today, where friction exists, and what decisions are actually in play.
It does not expand into implementation, system builds, or ongoing advisory.
Cost
The Diagnostic is priced as a fixed-fee engagement. This avoids incentives to overscope or rush outcomes.
Exact pricing and logistics are discussed only after mutual fit is confirmed.
Clarity first: the Diagnostic exists to help leaders decide whether to act—not to justify action.